Reviews

Came in for oil found needed to be done which was good, when it was ready asked to be picked it took more than a hour asked for the car wash they may have ran some water over it but it wasn't washed been dealing there for years 3 or cars I know when or the work was done and it wasn't Your records will show that I am a good customer I don't appreciate the service no respect 0

Excellent customer service

No Comments at this time

The employee who helped me was great. Very friendly and helpful

My girlfriend and I drove from the Virginia Beach area to Balitmore to meet with Ronald. When we arrived, we were greeted immediately. The process from start to finish was smooth and easy. Ronald went above and beyond to help me with my new truck. He was attentive, knowledgeable, and friendly. I would highly recommend Ronald to any customer.

ALWAYS a GREAT experience everyone is so kind & professional my car LOOKS GREAT

My experience is usually pretty good.

I want to take a moment to truly highlight the outstanding experience I had with my dealer, Tanya Rice. From start to finish, Tanya provided an exceptional level of customer service that not only met my expectations but far exceeded them. If I could give more than five stars, I absolutely would! Tanya was incredibly warm, professional, and attentive. From the very beginning, she made me feel like a priority—never rushing me, never pushing anything on me, just genuinely listening and helping guide me with honesty and care. Her energy was calming, yet confident, and you could tell right away that she was knowledgeable, experienced, and passionate about what she does. Every question I had, she answered clearly and patiently. She walked me through every step with complete transparency and integrity. What really stood out was how detail-oriented she was. She took time to explain every feature, every term, and every option available to me without making me feel overwhelmed or lost. Tanya made the process feel easy—and that alone is a gift. She treated me with respect and made sure that I was not only satisfied but thrilled with my decision. I never once felt like “just another customer.” Tanya made it personal—in the best way. I could feel her genuine intention to help me find the right car and make the right deal, not just close a sale. Tanya Rice is a true professional and a rare gem in the world of auto sales. Her customer service skills are top-tier, and her kind and thoughtful approach make her someone I will always recommend. I left with more than just a car—I left with peace of mind, knowing I made the best choice possible with someone I trust. Thank you, Tanya, for your patience, dedication, and sincerity. You truly made this a 5-star experience.

It was excellent

Service agent Victoria was very helpful. Car needed to be diagnosed from what I said was going on. Parts ordered work done and completed in time stated. Shuttle service available for both ways. Very pleased.