I recently had my Traverse serviced at ~27,000 miles. My oil life indicator was at 2%. I called and was able to get an appointment the same day, which was great. When I arrived, the service rep could not find my reservation so it took about 10 minutes to register with 1 person there before me. After signing the agreement for service, I was informed the work should be done quickly as "I don't think anyone is ahead of you in oil change". 2 hours later the service was complete and totaled ~$74. No other problems were found, and the only work done was an oil change and tire rotation. The work was done well and there have been no problems with the vehicle. The wait time was too long and the price was little on the high side.