My experience was excellent the two service men that took care of me were the best, Christopher and Scott treated me like a friend instead of a customer and they worked with me and put us, my family and I in the ottmobile of our dream. and they were so patient and understanding.
Service was rendered immediately. The associate was cordial, courteous and very professional. All questions were answered and the service rendered was very good, along with the time that it took for my service to be completed.
My salesman Mr Joseph Scott was very pleasant and encourging and made my decision to purchase a vehicle easy. Also my finance person Mr Charles Cain was very helpful in getting me financed at a lower rate.
No issues with the oil change service itself, but I was told that a non functioning feature my Chevy Camaro that is STILL UNDER WARRANTY could possibly be fixed with a software update to the radio, but I would have to pay about $160. That is ridiculous considering the feature never worked to begin AND my car is still under warranty. Chevy is selling cars that don't fully operate and expecting additional payment to fix it!
Joe was a great salesman. Very professional and kind. The car could have been a little cleaner when we picked it up but other than that there were no problems. Got a good deal on our car, they were willing to negotiate.
My experience was negative. Paid for brake-line repair which failed 3 weeks later. Towed vehicle back to dealership. Was harrassed and discriminated by the GM stating never to bring my vehicle back again and advised of more fees which i refused to pay. They reluctantly tried to fix the problem but failed. Instead returned the vehicle to me with the brake light flashing on dash. I attempted to call. No one from the owner to the service manager, they are not answerng nor returning my calls. This is forcing me to take further actions to get this resolved.